About Us

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Motor Vehicle Services (MVS) is the consumer division of one of the largest vehicle service protection providers in the world. Unlike other extended car warranty companies that only care about their commission, we concentrate on providing our clients with world class service so they enjoy peace of mind.

Should your vehicle breakdown we make sure everyone is doing their job. Our claims department has an outstanding amount of over $20 million paid out just last year and is the reason for our 99.6% customer satisfaction rating.

We have 20 different locations across the United States. It gives us the ability to work and provide services around the country so you can buy from us with confidence knowing you will be 100% satisfied 100% of the time. Our commitment to customer service is totally unmatched and shows in our comments from happy clients.

“I just think that the agents for this company are just so nice. I have had many questions and I really gave my agent a run for his money. He was extremely knowledgeable and knew a lot about warranties. I bought the car warranty because of the customer service I received, and today, the lady I talked to, was even better. Everything was so easy for me when she filed my claim. Now this is “worry-free driving”!!!!”
-Wanda, Ohio
 
“I purchased this warranty before I enlisted in the Marines. And actually, my wife and I completely forgot about the warranty, until she need to use the 24 hour roadside assistance and get her vehicle repaired. They came and got my wife, my 3 month old (whom I haven’t gotten to see yet) and brought them to safety and got the vehicle repaired. I felt so helpless, so far away in Iraq, but, thank God, you were there to protect my new family. Thank you for watching over my family while I couldn’t be there.”
-Jerod, North Carolina
 
“Hello. I just got done using my warranty for the second time, and even the dealership (Toyota) was really surprised on the coverage and the customer service that we received from your company. You guys are great.”
-Brandon, Maryland
 
“I just wanted to let you know, over the past four years I have purchased three warranties through your company. I was very pleased when I purchased them, and three claims later, I am still very pleased. I recommend you to everyone. Thank you.”
-David, Texas
 
“Thank you, MVS! Everything went really smooth with my car repair. I didn’t have to do any paper work or run any errands. That is just wonderful for a single mother of three.”
-Jessica, Kentucky
 
“I just wanted to tell you about the awesome service that your company has provided for me. A few weeks ago, my car needed a repair and all the parts that were needed to fix my car, took four days to arrive instead of two days, and you still made sure that I was in a rental for all the four days and you still paid my $1,739.45 repair bill. WOW! Also, you gave me a complementary oil change just for some added service! This was way more then I expected from this company and my $1,800.00 warranty has already paid for itself, and I still have 2 years and 44,000 miles left. I will be recommending you to everyone I know. Thank You!!!”
-Misty, Illinois

We are members of the Better Business Bureau and you will find that any issues has been taken very seriously and resolved. Our goal is customer service. That is what we do.  At MVS, you are not a number, you are a real person to us!

866.226.8319

Motor Vehicle Services
2700 Independence Square
West Plains, MO 65775