From what I’ve read on the internet (and even seen on the news from time to time) it seems like too many car warranty claims are denied not because the parts aren’t covered, but because the car owner did not take the proper steps to file the claim. 

Don’t let this be the case for you. If you have a car warranty claim on your vehicle, just be sure to follow each of these 4 simple steps: 

 

1. Always start by calling 1-877-212-5246 for assistance. This will help you avoid any confusion or misunderstandings from the start.   
2. Be sure you have the following information on hand prior to filing your claim: 1) a complete service history with all receipts as outlined in your contract, and 2) a copy of your contract and contract number.  
3. You can then take your vehicle to any ASE Certified shop or technician for preliminary inspection.  
4. Once you are at the repair location, inform the repair facility that they must contact the contract administrator for authorization BEFORE a repair is made.

Once the repair is authorized, you DO NOT need to pay first and then be reimbursed. We will pay for covered repairs directly. The only amount you will be responsible for is the deductible.